Sodexo Careers – Post Room Operative

Website Sodexo

Mail Room Operative
Mon – Fri
£9.50 per hour

Job Purpose
To deliver the highest standards of customer service whilst providing an efficient, professional mail service to our Clients and on site Contractors which involves sorting the incoming mail, delivering the mail correctly and timely and franking outgoing mail. Also as post room supervisor you would be responsible for managing a small team of Post room operatives.

Organize and support a stationery delivery which involves manual handling and carry out general cleaning duties.

To support the Sodexo team and the HMRC personnel by carrying out cleaning, catering, receptionist and general unskilled tasks when required as delegated within all areas of HMRC Leeds RC or other controlled areas.

Accountabilities or “what you have to do”
To deliver the highest standards of customer service whilst providing an efficient, professional mail service to our Clients and on site Contractors which involves sorting the incoming mail, delivering the mail correctly and timely and franking outgoing mail to the required standard established by the Service Level Agreement.

To have full working knowledge of all cleaning equipment, materials and chemicals and the use of cleaning equipment as directed by the cleaning manager, only after correct training has been given.

When required to assist the catering department in the café shop or by refilling coffee room to include replenishing tea, coffee milk and sugar when necessary

Report any maintenance issues immediately to include equipment that is faulty or any risks or hazards identified.

To ensure that the appropriate safety signage is used at all appropriate times e.g. wet floor signs to ‘warn’ customers were possible.

To ensure a high standard of personal hygiene is maintained at all times and that uniform provided and specified is worn with care to being clean and ironed.

To ensure you wear all personal protective equipment provided and specified for the tasks

To take part and effectively engage in employee training and having a full understanding of Health and Safety, Food safety, Manual Handling, COSHH, Cleaning methods, Cleaning Training and Site Specifics Procedures.

To perform miscellaneous cleaning or receptionist tasks as instructed by the Front of House Manager / General Manager

To be flexible to work additional hours in order to cover holiday and sickness within the team.

To assist with the lifting and movement of furniture within a team or at preparation for meetings

To work at all times, with awareness of surroundings and behaviour required, plus security procedures in place

To complete any paperwork pertinent to the area of work

To offer excellent customer service to all customers

It should be noted that this document is not exhaustive, additional responsibilities/ad hoc duties may be required

WTS internal HMRC postal system

Job Type: Full-time

Salary: £9.50 per hour

Schedule:

  • 8 hour shift


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