Operations Application Manager – Hatfield, Hybrid Working
We’re Ocado Group. We architect and build groundbreaking, game-changing technology solutions. We don’t do off-the-shelf. We don’t do easy. We are writing, building and running all our own software systems, we’re constantly pushing the limits of what technology can do.
About the role
As an Operations Application Manager you will be take ownership of our existing operational tooling and ITSM installations and knowledge applications with a view to evolving and customising the environment by gathering stakeholder requirements and turning them into the best of breed solutions. You will need to be flexible and work to manage, own and develop our ever-evolving tooling landscape whilst maturing our knowledge management offering.
Previous experience in Process architectural design and implementation
Demonstrable knowledge in operational tooling and ITSM installations and knowledge applications
Demonstrable knowledge of application support at an Enterprise level
Ability to capture business requirements from all areas of the business and provide fit for purpose requirements and solutions
Expertise in analysing and troubleshooting large-scale distributed systems and the associated support tooling and dashboarding
Strong verbal and written communication, robust interaction with stakeholders and other members of the team
Demonstrate a proactive approach and get things done
Ability to apply learned skills, awareness beyond the immediate area/role
Ability to work under pressure, flexible, positive and focused during times of changes
What will I get in return?
Private healthcare, Car salary sacrifice and Cycle to Work schemes; a range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping. Company shop offering discounts of up to 70% on groceries from leading brands and major retailers. Exclusive travel, retail and leisure discounts nationwide. 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete). Enhanced Pension scheme, matching employee contributions up to 7% of salary. Employee Assistance Programme
We’re in it together, we are proud of what we, can do even better
We welcome applicants from across the world. If your employment is subject to sponsorship under the UK points-based immigration system, Ocado Group will only pay for the cost of a Certificate of Sponsorship for you, including the Immigration Skills Charge (ISC) if applicable. You will be responsible for the cost of your own visa application and the Immigration Healthcare Surcharge (IHS)