Ocado Jobs 2023 – Payable Administrator

Website Ocado

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

We are looking for an Accounts Payable Administrator to join us on initial 6 months fixed term contract basis. This role will be hybrid (2 days from the office and 3 days from home). You will maintain individual responsibility for ensuring effectiveness of day-to-day operational Accounts Payable activities. This role is responsible for ensuring that all invoices from suppliers are entered accurately and on a timely basis into the financial system. Ensuring all payments are completed and within the agreed supplier payment terms.

As well as ensuring that all queries submitted by suppliers and Ocado staff are answered within the approved Service Level Agreement (SLA).


Transactional Process

  • Processing a high volume of Purchase Order invoice transactions in an accurate and timely manner in accordance to the agreed Service Level Agreement (SLAs).

  • Reviewing and processing a high volume of staff expenses in an accurately and timely manner in accordance to the agreed SLA’s.

  • Responsible for the invoice matching process and managing any mismatches or discrepancies through the financial system that have been identified.

Payment Process

  • Processing of all weekly BACS runs, CHAPS and foreign payments for Ocado Group. Ensuring they are carried out in a timely, secure, controlled and accurate way, in accordance with agreed policies and procedures.

  • Entering manual payments and ensuring all forms are completed accurately.

  • Checking all payments for accurate and up to date information, as well as ensuring invoices are processed correctly and receipted / approved in accordance to the supplier payment terms.

Helpdesk Process

  • Maintains levels for support to end users of the financial system by ensuring all calls are responded to all emails are resolved within the agreed SLA’s, ensuring user satisfaction.

  • Provides pro-active support to all departments and ensure at all times Customer Service is paramount.

  • Liaises with the different departments within Ocado to ensure all queries are resolved in a timely manner.

Skill and experience required

  • Has previous knowledge and skills within an Accounts Payable department, in a high volume processing environment

  • Proven experience in financial application software packages (ideally Oracle Fusion)

  • Able to identify and solve any issues/ discrepancies which arise using own judgement. Proactively seeks to find solutions in existing practices

  • Able to manage own workload with direction provided by the Accounts Payable Team Leader or Global Accounts Payable Operations Manager


What we offer you!

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

  • 30 days ‘working from anywhere in the world’ policy

  • Wellbeing support through Apps such as Unmind and an Employee Assistance Programme

  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)

  • Pension scheme (various options available including employer contribution matching up to 7%)

  • Private Medical Insurance

  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)

  • Train Ticket loan (interest-free)

  • Cycle to Work Scheme

  • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices

  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices

  • Opportunity to participate in Sharesave and Buy as You Earn share schemes

  • 15% discount on Ocado.com and free delivery for all employees

  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

If you feel you have the right skills for this role then please apply immediately!

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