The National Trust Jobs – Service Assistant

Website National Trust

Job Description:

Working within a bustling atmosphere as part of passionate team this role as a Service Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service. Flexible hours available which includes weekend shifts and school holidays; to be discussed at interview (No Evenings & No Split Shifts).Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.

Job Responsibilities:

  • Working alongside a small staff team and volunteers in delivering outstanding customer service across the property
  • Support across the property/portfolio when required
  • Working across our welcoming and admitting visitors to the property, providing information and orientation
  • Promote events, offers, products and benefits of actively supporting the National Trust
  • Working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)
  • Support in the delivery of events at times throughout the year

Job Requirements:

  • Have a can-do attitude
  • Can work well in a team or on your own
  • Are willing to learn new skills
  • Have a genuine enthusiasm for working with people and are customer focussed

Job Details:

Company: National Trust

Vacancy Type: Full Time

Job Location: Droitwich, England, UK

Application Deadline: N/A

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