Tuesday , February 27 2024

Mitie UK Jobs – Security IOfficer

  • Full Time
  • Watford

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

  • 45hrs/week – Fulltime
  • Paying £10.51/hr
  • Day shifts

Mitie has a great opportunity for Retail Security Officer to work at our site based in Watford B&Q. Working at this location will allow the successful candidate to enjoy discounted benefits whilst gaining high quality experience within the security industry. Full training and a quality induction is provided for the successful candidate.

This role would be ideal for a security professional who has a customer service orientated approach; looking to further their working experience within a retail environment. A confident and outgoing personality would be perfect for this role to ensure effective client interaction throughout the shift. The rota provides a good work life balance, with no starts earlier than 0700 and not finishing later than 2000; this is subject to seasonal changes – NO NIGHT SHIFTS. You will report into the site’s Security Operations Manager.

Main Duties

    • Acting as a visual deterrent on the shop floor – able to deter and when required safely detain offenders in accordance with H&S training
    • Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.
    • Working in liaison with covert security operatives.
    • Investigating any losses, empty packaging, support enquiries regarding known offenders.
    • Completing full and accurate incident reports and company documentation
    • Reporting Crime incidents to Crime Centre on a company provided tablet.
    • Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.
    • Recording completed patrols in daily activity sheets in liaison with the store point of contact.
    • Attending the store briefings to provide a security update.
    • Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
    • Maintaining a safe and secure environment for all.


    • Door Supervision or Security Guarding License essential.
    • Have a five – year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
    • Own transport

Desirable experience

    • Previous experience of working in a retail Security role

Additional Information

It’s the little things that count –

    • Generous Staff Discount at 20% (subject to qualifying period)
    • Free SIA license renewal
    • Competitive holiday entitlement – 28 days annual leave
    • Pension
    • A personal learning hub, that also provides access to Additional Training
    • Full uniform
    • A wide range of discounts with selected companies
    • Overtime availability
    • A supportive management support network
    • Paid breaks

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