Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us. Job Overview In your new job as a Facilities Manager, you will manage hard & soft services scope (technical, cleaning, archiving, pest, catering & estates). You will manage a team of approx. 30 people plus sub-contractors ensuring that an effective and efficient service is delivered and maintained, service levels are in line with the contractual CI's, KPI's and PI's and monitor and control supplier, sub-contractor and labour costs to ensure financial targets are achieved. Build a strong working relationship with internal and external customers including sub-contractors to ensure that all services are delivered in a professional, timely and cost-effective manner. Compile accurate management information/reporting as required and submit in a timely manner to appropriate stakeholders. Play a key role to support any site audits, including but not limited to, quality, health and safety, environmental and finance. What we are looking for The successful Facilities Manager will have experience of FM project delivery, including an awareness of CDM regulations and proven success in an operational manufacturing environment, worked within process-led, regulated organisations and/or industries. Hold a suitable Health and Safety certificate (IOSH Managing Safely or similar) and Knowledge of Quality Management Systems is extremely desirable. Be able to demonstrate a proven track record managing multi-disciplined teams including recruitment, disciplinaries, grievances, appraisals, and performance management. Can show an ability to manage operational finance, i.e. management of WIP, debt and billing activities and highly computer literate and experienced in using Microsoft applications.