Mitie UK Jobs – Project Support

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Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Mitie created its newest division within Mitie Technical Services, Mitie Telecoms, in August 2021 when it acquired DAEL Ventures UK and joined it with their existing Cornerstone Facilities Management group. This has enabled the creation of a complete cell site service provider. Mitie Telecoms are now leading providers of acquisition, design and construction (ADC) services, specialist managed services of temporary mobile infrastructure, and facilities maintenance for telecoms. The teams design, installation and maintenance experience coupled with Mitie’s leading technology and scale has created a new force in telecoms and numerous exciting opportunities to be part of a growing organisation.

Role Overview

The project teams are responsible for the design, development and implementation of large Telecoms projects, roll outs and unified communication technologies. This role is responsible for the day-to-day project coordination work, ensuring that projects are executed, reported on and completed efficiently in accordance with delivery timescales and processes. You will drive the project forward, document processes, update systems, solve problems, troubleshoot issues and escalate issues to the Project Delivery Manager/ Project Manager.

What are the key duties and responsibilities?

  • To provide full project coordination support for all operational elements of field projects whilst ensuring all daily requirements are met including monitoring progress in field.
  • Use external online portals to align access permits.
  • Produce and ensure instructions issued to field representatives are appropriate and effective.
  • To prioritise, coordinate and schedule daily work and system updates.
  • To produce work packs and ensure instructions issued to field representatives are appropriate and effective.
  • To create and maintain records including data sheets, project documentation and reports ensuring all data captured is accurate and meets the specific requirements.
  • Ensure field engineers have the correct H&S documentation for all site activity.
  • To provide input and feedback to the team with respect to ideas for process improvement and business opportunities.
  • Perform other duties as assigned by management team.
  • This list is not exhaustive and the job holder will be expected to become involved in a range of activities to enable the Company to succeed.

What are we looking for?

Previous experience in coordinating is required, preferably in the telecommunication industry. The role requires someone with a strong character, who has the experience and confidence to work at a fast pace. The project is focused on deploying telecommunications sites for one of our high profile clients so a positive can-do attitude, someone who enjoys working collaboratively. Is motivated by challenge and culturally astute.

We would also like someone with the following skills and qualifications.

  • GCSE Math’s & English (A-C/9-4) or equivalent as minimum.
  • IT literate including Microsoft Office Suite.
  • Strong communication and interpersonal skills
  • Ability to multi-task, prioritise and manage time effectively.
  • Super organised, methodical and have a way of getting things done
  • Detail orientated with strong record keeping skills and works with high levels of accuracy
  • Ability to problem solve
  • Willing and able to work with minimal supervision
  • Experience with CRM platforms, mobile operator portals and SharePoint (desirable)
  • Willing to learn and pursue relevant qualifications
  • Ability to work additional hours and travel as required.
  • Full driving licence



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