Tuesday , February 27 2024

Mitie UK Jobs – Senior Leisure Assistant

  • Full Time
  • Telford

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Description

Contract: Permanent
Salary: £9.80 per hour
Type: Full time
Hours: 37.5h per week (Those 37.5 hrs to be flexible to cover other shifts as and when required)

Required: National Pool Lifeguard Qualification


To assist with the service delivery of the Community/Leisure Department at Hadley Learning Community on a day to day basis.

Assist the Leisure Operations Manager/Duty Officer in delivering high level leisure services at Hadley Learning Community, ensuring a high standard of customer service and service delivery whilst maximising usage of the facility.

To ensure the highest possible standards of health and safety and customer care within the facility, ensuring all health and safety checks are carried out according to the agreed system and recorded appropriately.

To assume shift management responsibility when required for the facility to maximise service delivery, and maintaining the highest standards of customer care.

To deputise for a Leisure Operations Manager/Duty Officer when required.

To work with and as part of the management team to ensure that the contract is complied with.

To ensure that staff are capable and well trained, highlighting and correcting through extra training any issues which may arise.

Provide a high level of service to all customers.

Supervision of staff ensuring the facility operates to the highest standard. Security of facility.

To lead and assist with all Health and Safety guidelines and procedures.

To ensure the facility is ready for the beginning of each shift with staff allocated responsibilities and equipment ready

Assist with the management of plant rooms and equipment to ensure working correctly and efficiently.

Responsible for all daily checks of facility. Completion of all administrative work to the required standard and timescale.

Ensuring all monies is correctly received and banked in accordance with financial regulations.

Any other duties/responsibilities deemed as acceptable by Leisure Operations Manager/Duty Officer.


In order to be successful in this role you must have proven customer focus and service skills with good awareness of health and safety legislation. You must be able to work for own initiative with good organisational and communication skills. You must fall into the required shift pattern as deemed suitable to meet contractual requirements and have a flexible approach to the role.


Pool Plant Qualification


Swim Teacher

What you’ll get in return:

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.

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