Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us. Catering Assistant - Dungavel IRC Salary - £19,866 per annum Hours - 40 hours per week Job Overview Provide support in the preparation, cooking and serving of food and beverages plus related catering duties. Serving up a great customer experience is at the heart of what we do and key to the success of our operations. Main Duties Prepare the dining and service areas which may include moving and setting up furniture, setting trolleys and the cleaning and dismantling of these as required. Participate in service and food production with a regard for the high standards of health and safety, hygiene and cleanliness. Serving food to correct portion control outlined in agreed standards. Wash dishes, cutlery, tumblers, jugs, serving utensils, containers, tables and all other catering equipment in the dining and service areas; launder kitchen towels as necessary. Clean on a daily basis all catering areas to agreed standards. Undergo on and off the job training sessions as required by line management. Inform local management teams of any defects in equipment and/or premises not meeting Health & Safety and/or Food Hygiene Regulations Standards. Provide cover to another customer site within a reasonable geographical distance and with reasonable notice due to business requirements. Undertake any other duties that may be required for the effective operation of the Catering establishment; including cash collection and banking. Assist in the maintenance of all records, systems and procedures to ensure control of stocks and conformity with financial regulations and procedures. Undertake key holding responsibilities for a site with the flexibility to work at a number of different outlets onsite as required by Mitie management. Provide outstanding customer service through regular communication with customers, managers and other team members. Operate, utilise and manage relevant catering IT systems as appropriate. What we are looking for Previous catering experience within a similar environment would be desirable. Basic Food Hygiene and basic Health and Safety certificates are advantageous but not essential as full development and training will be provided. Appropriate level of numeracy/literacy/communication skills to perform role duties. Passionate about delivering great customer service. Ability to work well in a team and on their own initiative. Ability to adapt to change and take on different tasks as and when required. High standards and an eye for detail. Hard working, energetic and confident. Excellent organisational skills. Great time management.
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