Mitie UK Jobs – Cleaning Supervisor

  • Full Time
  • London

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Overview

Contract Type: Permanent, Full time
Hours: 40 per hour
Salary: £13.34

Location: Canary Wharf, 10 South Colonnade, London, Greater London, England, E14 4PU

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties

  • Leads a team to ensure the delivery of a high quality, timely, responsive, cost-effective, and pro-active service.
  • Sets objectives and goals for the team and what the next steps/ priorities are to meet those goals
  • Is responsible for all the QHSE requirements of their team for areas of accountability
  • Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.
  • Effectively resources the team in line with business requirements and takes a proactive approach through business forecasting.
  • Manages performance management for the entire team, ensuring there are mireviews completed for all team members with clear next steps
  • Uses initiative to identity talented colleagues across their teams and site to ensure they are developed/supported through their career aspirations and building a pipeline of successors.
  • Ensures that engagement action plans are brought to and kept alive across the entire team, creating a positive environment that contributes to making Mitie a great place to work.
  • Utilises the internal HR systems, people support services and guidance to promote best practice and enable their people management accountabilities.
  • Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.
  • Coaches and develops their teams to be the best they can be at work enabling them to achieve their full potential.
  • Brings to life the Mitie values daily ensuring they and their teams demonstrate the exceptional everyday.
  • Leads on all employee formal meetings, such as any employee relations topics, restructuring, TUPE or any other consultations.

What we are looking for

  • Has a strong standard of both literacy and numeracy skills
  • They possess an intermediate knowledge level of all Microsoft office packages.
  • Fully competent in the use of PCs and other types of technology
  • Expert in the provision of soft services with experience in a similar industry.
  • Has developed excellent written, verbal communication and negotiation skills to support them in their role.
  • Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
  • Understands the organisations goals and objectives and can bring these to life in theirs/their teams daily activities.
  • Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.
  • Demonstrates forward thinking/planning, with a positive and can-do attitude and can flex their style to meet the needs of the business.
  • Can effectively plan and manage own workloads, however, understands when to ask for support when needed.
  • A strong manager with proven ability to lead, motivate, inspire and support a diverse team.
  • The ability to be calm and composed under pressure,
  • Good decision-making skills.
  • Strong financial acumen with the ability to manage costs and ensure budgets are met.
  • Represents Mitie and the client always in a professional, courteous, and confident manner.
  • A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.



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