Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Part of the Mitie Education Commercial team to support operational teams with emphasis on the minimisation of risks and contribution to the long-term profitable growth through commercial knowledge and negotiation techniques.
To support the Mitie Education Commercial Team in implementing and applying commercial processes to ensure contractual compliance and adherence to company policies.
To act as the ‘technical specialist’ in respect of commercial issues including customer contract terms and conditions, supplier terms and conditions, operational FM performance issues, supporting the resolution of contractual and commercial problems, supporting internal commercial training and development to our Mitie staff.
Cooperate with, and implement such other tasks as may be reasonably required from time to time by the Head of Commercial (functional reporting) and Operational Director’s (operational matters)
These include assisting the Commercial team in developing commercial management processes and control measures which are designed to minimise risk and maximise operational performance of contracts, including performance management systems and monitoring of service performance.
Supporting the preparation of PFI contract schedules of deliverables, obligations calendars, commercial briefing and training sessions to improve commercial expertise and raise awareness in operations.
Focus on the monthly processing and administration of PFI KPI payment mechanisms and mitigating penalty deductions
Supporting the commercial reporting and provision of accurate and timely commercial information as required by the Head of Commercial, Mitie Management Team and Clients.
Providing support to the Commercial and Operation’s team for dispute and claim resolutions
Supporting the Commercial Team with value testing (benchmarking/market testing) of PFI Contract Services
Supporting the Commercial Team with preparing and or providing advice on the preparation of variations to contract
Supporting the Commercial Team with monitoring and maintaining commercial team performance including monthly reporting on commercial issues, highlights, risks and opportunities.
Key Skills and Qualifications:
Be able to anticipate problems and ensure early intervention
Previous experience in FM and administering reactive helpdesk tasks for desirable
Experience of customer contracts, sub-contracts or legal experience desirable
Good teamwork skills
Good numeric and IT skills
Existing Mitie colleagues:
Please ensure that you discuss your application with your current line manager before formally applying.
Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.