Sunday , February 25 2024

Mitie Jobs – Technical Assistant

  • Full Time
  • Bristol

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Our values and behaviours

Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our

customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.
  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and

people, adding value every day.

  • Our culture – our core values and how we behave:

o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if

we can help a customer or colleague in any way, we will. We are one Mitie.

o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of

company. We treat others as we would like to be treated. We are proud to work for Mitie.

o We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for

new ways to do things better or fixing problems, going the extra mile for our colleagues and customers

and keeping our promises is in our DNA.

o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds.

Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting

our customers at the heart of everything we do.

Job objectives and responsibilities:

  • Assist with the day-to-day maintenance of the mechanical/Electrical infrastructure and where applicable

other Mitie Service lines. To be aware of the safe systems of work and its application, performed under the

terms of the MEM contract.

  • Work within a team or on their own and have a total regard for Health and Safety Awareness. To also have

the ability to perform maintenance tasks effectively, efficiently and safely.

  • To seek opportunities to enhance the Company’s relationship with its existing customers and develop

business potential.

  • Ensure that the company HSE values are promoted throughout all areas of activity on site to other members

of the site team and our contractors.

  • That responsibilities outlined are not intended to be exhaustive and other duties maybe required from time

to time.

Main Duties:

  • To assist in delivering those aspects of the Company Performance Contract as they relate to their sites(s)
  • To ensure that he conforms to MITIE and Rolls Royce standards, rules and procedures, giving particular

emphasis to Health Safety Security & Environmental management.

  • To ensure that he is familiar with the site(s) contingency plan to deal with emergency situations.
  • To maintain a good working relationship with customer representatives and work in a manner which ensures

that all aspects of the service agreement between MITIE and the customer are delivered with the requisite

levels of professionalism.

  • To ensure that the site manager is kept well informed of all aspects of safety performance, plant performance

and customer circumstances which may impact upon the safe, efficient, reliable and cost-effective operation

of the plant and smooth operation of the contract.

  • To operate and maintain those items of plant assigned to them and diagnose equipment faults as required, in

accordance with Company procedures, maintenance schedules and current best practice.

  • To ensure that all third party contractors who carry out work on the site do so in a safe and professional

manner and abide by the relevant Company procedures and site specific procedures where applicable.

  • To complete all administrative functions correctly and efficiently using appropriate IT software, e.g., PDA


  • To represent the Company well to customers and external agencies, by reasonable dress and demeanour and

ensure the site and all Company property are maintained in a clean and tidy condition.

  • Take responsibility for all relevant orders and deliveries to ensure a satisfactory supply is maintained to deal

with operational requirements

  • To assist in delivering those aspects of the Company Performance Contract as they relate to RR Bristol site.
  • To ensure that all subcontractors conform to MITIE standards, rules and procedures, giving particular emphasis

to Health Safety Security & Environmental management.

  • Along with other MITIE site employees, ensure their area of responsibility is kept clean and tidy at all times
  • To be aware of the laws and constraints associated with the site and its activities regarding waste and

consents. Reporting any situation where he/she feels MITIE or the client are operating outside of these.

  • To ensure that all log books/sheets are filled in sufficient detail, and to hand in to the Supervisor /Manager on


  • To support and carry out small works activities.


  • To be responsible for all gas, electricity and water meter readings when they are required
  • To carry out changes to water filters
  • Oil and Greasing on planned maintenance
  • Painting as required
  • Keeping clean and tidy workshop equipment, stores, out buildings and surrounding areas
  • Driving duties as required
  • To maintain and clean company vehicle as required
  • To assist the maintenance and building fabric technicians as required
  • To be willing and able to use the company Maximo FSM task system as a means of day to day working. (PDA


  • Participate in adherence to MITIE engineering Maintenance Limited Quality System.
  • To carry out reasonable requests to perform duties which are normal custom and practice in a maintenance


  • To obey MEM company rules and maintain a high standard of discipline and dress.

· To be knowledgeable and up to date in matters relating to Health and Safety. To attend company sponsored training on Health and Safety or technical aspects as requested. · To be willing to undertake training in other trades, i.e., Electrical and Mechanical etc · To carry out filter changes to A/C equipment · Ability to work unsupervised. · And any other tasks which may be required from time to time.

Person Specification:

  • Valid UK Driving Licence
  • Right to work in the UK
  • Basic computer knowledge – desirable
  • Driven to complete tasks above expectations
  • Diligent, professional and intuitive

Health and Safety responsibilities:

  • Follow Group and company policies and procedures at all times.
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service

delivery or risk to health and safety or the environment.

  • Use all work equipment and personal PPE properly and in accordance with training received.
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security:

  • Ensure compliance with Mitie’s information security procedures in all activities;
  • Proactively identify and report security risks to your manager;
  • Report actual and suspected security incidents;


This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the

range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of

employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s

role and/or the needs of the business.

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive

environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture

and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We

recognise the unique contributions that you can bring and our people and customers thrive when we get this right

 Report Job