Mitie Jobs Near Me – Operations Supervisor

  • Full Time
  • Bristol

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Overview

  • Act as a representative of Mitie carrying out work as detailed by the Operations Manager
  • Conduct yourself in a professional manner in support of our customers and work colleagues
  • Operational responsibility to deliver a first class service and meeting the required profit margins upon the contracted and reactive works, from the customers
  • To ensure all works are delivered on time and to the agreed specification
  • Delegate work to Shift and day engineering teams, in conjunction with the Service Desk Administration Team and Senior Managers
  • Training the shift teams as required including delivering Tool box talks and team briefs
  • Checking paperwork and service standards completed by shift teams
  • Carry out allocated service work within agreed time schedules, adhering to the Mitie Maintenance Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications
  • Complete reports and paperwork as instructed by the Operations Manager
  • Take responsibility for your own training needs and bring them to the attention of the Operations Manager
  • Ensure compliance with Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice

Main Duties

  • Ensure the company Health and Safety policy is adhered to
  • Ensure compliance with the MITIE Maintenance Quality Management System as it applies to this position
  • Assist the Operations Manager in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the site
  • Ensure clients operational procedures are adhered to at all times
  • Obtain appropriate authorisation for access into restricted areas from the client’s representative as and when required
  • Ensure compliance with MITIE and Client confidentiality policies
  • Carry out planned preventative maintenance on engineering services as required
  • Procure materials and equipment to carry out works
  • To organise and supervise sub-contractor as and when required
  • Ensure worksheets are completed for works undertaken and obtain authorisation from the Clients representative
  • Advise Client of minor additional works, compile estimates and submit through Service Desk/ Operations Manager
  • Be available to carry out necessary works outside normal hours with additional remuneration


  • Mitie – Why you should work for us.pdf (278.84 KB)

What we are looking for

  • Ideally served a recognised trade training scheme
  • Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract
  • IOSH Managing safely trained
  • Customer care/relationship building skills
  • Able to work as a member of a team
  • Able to work without direct supervision
  • Able to conduct surveys throughout client sites
  • Able to deal directly with customers in a professional manner and represent the company

 Report Job