Mitie Careers – Fire & Security

  • Full Time
  • Bristol

Website Mitie

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Overview

  • To work as a member of the Mitie Fire & Security Systems Operations Field service team, working closely with the Regional Service Manager and Service Desk to ensure best use of the field Engineering resource.
  • Ensure effective and efficient delivery of PPM, Reactive calls and additional Small Works assigned to them.
  • To ensure compliance with all Legal and Regulatory requirements.
  • To support the business Service strategy and to deliver the required customer service and financial performance.

Main Duties

  • Carry out routine servicing, testing, inspection, repairs and installation of, Fire Extinguishers and associated equipment and products to relevant legislative and Company’s qualitative standards.
  • Where required will plan and organise own work programme to ensure that it is carried out in an efficient and organised way.
  • Complete all appropriate documentation and records, in a timely fashion to the required standards.
  • Support the rota schedule as required, to maintain a reliable and responsive out of hour’s service for customers.
  • From time to time may be required to work outside of normal geographic Business Unit area to provide sickness, holiday and workload cover.
  • Will actively attend and participate in any company initiated training and maintain an up to date knowledge of technical aspects of role.
  • Shares technical and problem solving ability skills and knowledge with colleagues in the team.
  • Complete and fully comply with the necessary Health & Safety training.
  • Comply with all company procedures associated with Quality, Health and Safety and Environmental aspects of the role.
  • Fully understand and comply with any site specific H & S requirements and/or training relevant to a site being worked on.
  • Apply H & S legislation as it applies to own work, i.e. the need to personally assess risks prior to undertaking tasks and how to act based on that assessment.
  • Wear Personal Protective Equipment provided by the company as required and to take care of and request replacement equipment as needed.
  • To take care of and carry out regular checks of any company allocated vehicle as defined in the Company Fleet Policy.
  • Ensure adherence to all Company Policies and Procedures.
  • To be fully conversant and compliant with all Environmental Health and Safety procedures.
  • To fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, RAMS.

What we are looking for

  • Proven experience in a similar role carrying out PPM, reactive calls and Small Works in the Fire & Security Systems industry.
  • Service test and inspection experience to the relevant standards/codes of practice.
  • Sound understanding of fault-finding techniques.
  • High level of numeracy.
  • High level of literacy
  • Assertiveness – ability to ensure that others meet agreed deadlines.
  • Excellent communication skills.
  • Accuracy of work undertaken.
  • Excellent communication skills.
  • Ability to work on own with little supervision.
  • Ability to prioritise.
  • Ability to accept responsibility for timely completion of workload
  • Use of PDA in everyday working.
  • Microsoft Word – Basic.
  • Microsoft Excel – Basic.

Health and Safety responsibilities

  • Follow Group and company policies and procedures at all times.
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
  • Use all work equipment and personal PPE properly and in accordance with training received.
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.

Working within the Mitie values and behaviour

People – Mitie is a people business. It’s our people, and their drive to do their jobs to the best of their ability that makes us different.
Trustworthy – We do what we say we will
How we behave

  • We treat all colleagues with respect.
  • We challenge people when they don’t do the right thing.
  • We welcome advice from anyone that might improve what we do.
  • We are open and honest.
  • We think safety and always follow rules for safe working.



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