Working for Hmrc – Customer Service Advisor

Website HM Revenue & Customs

Job Description:

If this sounds like you, then you could be the Customer Service Advisor that we’re looking for. You’ll be the first point of contact for our customers, providing a first-rate service primarily by phone, also dealing with letter, email and webchat correspondence. You’ll deal with a range of different customer enquiries and questions, aiming to resolve these first time. No experience is necessary as we’ll fully train you. Our job is to support you while you support our customers.

Job Responsibilities:

  • Great communication skills – both verbal and written
  • That you are comfortable handling different types of conversations at pace
  • Can-do attitude and a real passion for supporting people
  • Ability to provide information quickly and clearly
  • Your ability in maths and that you can do basic calculations
  • Dedication to providing a brilliant service for our customers

Job Details:

Company: HM Revenue & Customs

Vacancy Type: Full Time

Job Location: Newcastle, England, UK

Application Deadline: N/A

Apply Here


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