Friday , February 23 2024

Delta Employment – Gate Agent

Website Delta Airlines

Job Description:

As a Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

Job Responsibilities:

  • Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
  • Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
  • Practices safety-conscious behaviors in all operational processes and procedures.
  • Manage the check-in process, ensuring that customers have the proper travel documentation.
  • Greet customers to guide and assist them with the ticketing and baggage check-in process.
  • Use a computer to sell, print, and reissue tickets.

Job Requirements:

  • Must be at least 18 years of age.
  • High School diploma, GED, or High School Equivalency.
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
  • Must be proficient in English.
  • Consistently makes safety and security, of self and others, the priority.
  • Possess basic computer skills.
  • Pass a post-offer pre-employment drug test.
  • Occasionally lift bags or items weighing between 50 and 70 pounds.
  • Frequently lift bags or items weighing up to and including 50 pounds.
  • Embraces diverse people, thinking, and styles.
  • Must successfully pass a Customer Service Assessment.
  • Strong verbal and written communication skills using appropriate grammar, tone, and
  • pronunciation.

Job Details:

Company: Delta Airlines

Vacancy Type: Full Time

Job Location: West Palm Beach, FL, US

Application Deadline: N/A

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