Bt Openreach Jobs – Senior Engineering Manager

Website Openreach

Job Description:

The key purpose of the Senior Area Manager’s role is to lead a Service Delivery team of up to 500 FTE, with up to 20 operational manager direct reports, with responsibility for Openreach network operations within a defined geographic area.This can be in the Field Service, Engineering or Network Management environment, working closely with other Business Units ensuring end to end delivery of the company’s services. A major part of the role will be to define, communicate and drive the operational strategy that supports BT Groups intent.

Job Responsibilities:

  • Resolves complex problems involving a network of multiple stakeholders.
  • Accountable for the empowerment, engagement and motivation of your people.
  • Owns the overall delivery of all end to end customer outcomes and high quality services, delivering to time, cost and quality in your area through direct labour and our (3rd party) partners.
  • Accountable for your financial costs, capex and bottom line profitability.
  • Accountable for driving and embedding regional transformation programmes. Accountable for creating a safe working environment with a zero harm mentality.
  • Accountable for setting direction and agreeing of goals and objectives for your teams. Creating a culture of continuous improvement.
  • Accountable for building successful strategic relationships, with key suppliers, regional authorities, political representatives and planning authorities and owning the relationship with operational partners
  • Creating a sustainable strategy that underpins network resilience.
  • Accountable for the end to end service delivery (repair and provision) in the region, leading a large scale operational field engineering team.

Job Requirements:

  • A solution focused customer champion.
  • Ability to work across organisational boundaries to ensure delivery.
  • Experience of actively managing a large scale P&L to successful outcome.
  • Strong stakeholder management skills
  • Results driven – a proven track record of operational rigour and integrity, highly disciplined to deliver a set of results, balancing quality, quantity, behavioural change and empowerment.
  • A track record in managing complex performance, absence and grievance cases.
  • Strong communication skills and abilities to build solid relationships with key partners and stakeholders
  • The ability to take credible insight and intelligence and execute it effectively across a large scale operational environment that delivers sustainable growth.

Job Details:

Company: Openreach

Vacancy Type: Full Time

Job Location: Sevenoaks, England, UK

Application Deadline: N/A

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