Product Technologist - Dairy - 220007P5) The role of a Technologist is to manage the delivery of all aspects of the Sainsbury’s Brand product and technical plans for their product area with emphasis on safe, legal, appropriate quality legality and supplier performance. Technologists work with the suppliers, our Sainsbury’s brand support team, product developers, trading, supply chain and retail teams to deliver great quality products that are consistently produced to the correct standard and meet our agreed specifications, standards and policies. Technologists drive the quality and technical agenda for their product area, which includes responsibility for delivering through our suppliers our Net Zero commitments and keeping the customer at the heart of all decisions. As a Product Technologist - Dairy you’ll: Manage and improve technical performance of product area with clear direction provided by Head of Technical. Be accountable for safety, legality and quality of Sainsbury’s brand products ensuring brand reputation and due diligence is maintained. Be a custodian of quality and Sainsbury's Brand reputation by adopting a zero tolerance approach to all failings of safety, legality quality and brand reputation. Manage projects to improve product quality with direction. Be able to implement quality standards competently and challenge the unacceptable. Create complaint reduction action plans with all suppliers with Product Technical Manager support. Delivers on complaints reduction plans. Set targets for suppliers KPI's and reviews regularly. Be accountable for maintaining accurate product information for all Sainsbury’s brand products ensuring the quality and safety standards are clearly defined and adhered to. Complete detailed investigations on product issues to identify the root cause of the issue and implement clear action plans. Manage and deliver KPI’s in product area. Delivers technical R&D projects with partner suppliers on time to a high standard with support from Head of Technical. Drives improvements in our customer offer through implementing the gated development process. Deliver technical aspects of category Net Zero plan for product area. Sets and communicates clear targets for all suppliers as appropriate Manage projects to improve product quality and or/implement new technologies. Implement supply base strategy in product area and recommends suppliers for product development. Proactively manage and engages with the supply base to drive the technical agenda. Implement supplier joint business plans and technical plans that deliver a step change in product quality and all aspects of the Sainsbury’s brand strategy. Set supplier KPI’s and monitors supplier compliance through effective detailed site visits/audits based on a risk assessment and regular review meetings Our Technical team would love to see: Degree or equivalent in relevant scientific discipline Understanding of technical and manufacturing experience including HACCP, BRC, GMP and appropriate supplier management frameworks Computer literate Commercial awareness Minimum of 2 years’ experience in a technical role either in the supply base or at a retailer The role will require travel within the UK and overseas (depending on product area and supply base location) Good judgement, drive and influence and a clear targeted personal development plan to enhance these areas Delivery of KPI’s and Sainsbury’s brand strategy targets as defined within personal development review targets. Targets completed within set timescales for product area Be a role model for accuracy and right first time in all aspects of product and packaging Deliver technical excellence and attention to detail in all tasks Proportionate due diligence management Effective planning and prioritisation Excellent self-awareness and communication We are trusting each other, working together: Works collaboratively with supply base to deliver technical plans and drive quality standards within product area. We are making it simpler: Identifies opportunities to improve technical performance of product area through simplified ways of working. We are delivering great service, driving sales: Delivers complaints action plans to drive technical performance of product area by listening to customer feedback. We are making it happen: Demonstrates good judgement when investigating and/or escalating a product issue. We are treating every pound as our own: Identify and deliver projects that will drive the quality, profitability and 20x20 performance of top selling lines. We are cheering on our progress: Recognises good performance by other colleagues and gives feedback to improve the performance of others. Why Sainsbury’s? Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals. As well as a great work-life balance, lots of on-the-job training and endless opportunities, click here for more detail on our benefits: https://sainsburys.jobs/working-for-us/benefits/ #LI-DN1 Primary Location GB-GB-London Work Locations Holborn Store Support Centre Sainsbury's Supermarkets Ltd 33 Holborn London EC1N 2HT Job Product Technology Fresh Schedule Full-time Advertised Salary Competitive
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